CUSTOMER SERVICE
CONTACT US
Have questions; Returns, Refund Policy, Partnerships, Photo shoot, Deliver Updates, & more. Questions?
You can also email us at: playgroundof4playz@gmail.com
or fill in our contact form:
FAQ
CANDLES
Are Candles Refundable.
At this time all candle sales are final . However , if there is a shipment issue where damage occurs , please send us a photo with the candle in its original packaging to the email listed above .
#Subject "Candle"
REFUNDS
GENERAL REFUND POLICY
At this time all sales are final. However if there are any special occasions where the wrong item/s were shipped, or an item is missing. Please do not hesitate to reach out to us at the email provided above. #Subject "Refund Wrong Order" and we will get back to you within 3 business days with options.
DELIVERY TIME
Delivery - How much is it and how long does it take?
Purchase will be shipped out within 36 hours of final payment being processed. Packages is then shipped and in route to your destination within 2-3 business days. Please note:some items may take longer than others, a tracking number will be provided so you can check for live updates.
CHOKERS
What if I need a refund or exchange a size?
All chokers are inspected for imperfections before being shipped. If product does not fit properly please contact using the email provided above
BRAND AMBASSADOR
BRAND AMBASSADOR OPPORTUNITIES ?
At this time we enjoy the concept of different "Creatives" coming together on product designs, photoshoots, selling platforms, and more. If any of these peak an interest to you, contact us at the email provided above. #Subjuct: "Branding"
BONDAGE SETS
My Bondage set broke after only using it a few times.
As quality is one of our biggest focus with all of our products, with our bondage sets specifically. We would like to say "if used properly it will last forever, however, if used properly it should last for a good amount of "sessions" but not forever. Please do your best to enjoy it while it last to the best of your creative abilities.